User Agreement
Privacy Policy
Updated: September 22, 2022
Table of Contents of Hobiton
I. Introduction
II. How we collect and use your personal information
III. How we use cookies and similar technologies
IV. How we share, transfer, and publicly disclose your personal
information
V. How we protect your personal information
VI. Your rights
Seven, how we store your personal information
VIII. Protection of minors' information
IX. Contact us
X. How to update this policy
XI. Dispute Resolution
I. Introduction
1.1 The Hobiton Privacy Policy applies to the Hobiton products and
services we provide to you, including the IOS-side application.
1.2 Please read and fully understand this Privacy Policy in its entirety
before using any of Hobiton's products and/or services. By using or continuing
to use Hobiton's products/services, you consent to our use and processing of
your relevant information in accordance with this Privacy Policy.
1.3 We may revise this Privacy Policy from time to time in accordance
with laws, regulations or business adjustments. When changes are made to this
Privacy Policy, we will display the changes to you in the form of a prominent
notice or push notification or message after the version is updated.
1.4 You understand that we will collect, use, process and store your
personal information in accordance with the changed Privacy Policy only if you
acknowledge and agree to the changed Hobiton Privacy Policy; you have the right
to refuse to agree to the changed Privacy Policy, but please be aware that your
refusal to agree to the changed Privacy Policy may result in your inability or
inability to continue to use Hobiton's services and features, or to achieve the
intended results of our services.
II. How we collect and use your personal information
2.1 We understand the importance of personal information to you and will
do our best to protect the security and reliability of your personal information.
We are committed to maintaining your trust in us and abide by the following
principles to protect your personal information: the principle of consistent
rights and responsibilities, the principle of clear purpose, the principle of
choice of consent, the principle of minimum sufficient, the principle of
ensuring security, the principle of subject participation, the principle of
openness and transparency, etc. At the same time, we promise that we will take
appropriate safety protection measures to protect your personal information in
accordance with the mature safety standards in the industry. If we want to use
your personal information for other purposes not stated in this privacy policy,
or use the collected information for other purposes based on specific purposes,
we will inform you in a reasonable manner in a timely manner and ask for your
consent again before using it.
2.2 Personal information refers to all kinds of information recorded
electronically or otherwise that can identify a specific natural person or
reflect the activities of a specific natural person, either alone or in
combination with other information. Such as name, date of birth, identity
document number, personal biometric information, address, communication contact
method, communication record and content, account password, property
information, credit information, travel track, accommodation information,
health and physical information, transaction information, etc.
Sensitive personal information is personal information that may endanger
personal and property safety if leaked, illegally provided or misused, and is
highly likely to lead to damage to personal reputation, physical and mental
health or discriminatory treatment, etc.
2.3 Normally, we will collect information that you actively provide when
using products and services, as well as information generated during the use of
functions or receipt of services by automated means in the following scenarios
in the following manner.
2.3.1 Registration, Login
(1) When you register, log in to Hobiton and use the services, you will
need to create an account with your cell phone number and provide us with your
gender and date of birth. If you refuse to provide the above information, you
may not be able to register and use Hobiton successfully. cell phone number is
sensitive personal information, if you refuse to provide it, you will not be
able to use it for registration and login, but it does not affect your login by
other means.
We collect and store the above information for as long as you use Hobiton.
When you cancel your account, we will anonymize or delete the above information
in accordance with legal and regulatory requirements.
2.3.2 User or dynamic recommendations
When you need to use our recommended nearby users, we will record your
geographic location information after obtaining your independent choice to
agree to open the location permission. This information is personally sensitive
and refusal to provide this information will prevent you from using the above
mentioned features normally, but will not affect your normal use of Hobiton's
other features. In addition, you can turn off the relevant features at any
time.
2.3.3 Voice Dating
When you use the voice dating function, you need to turn on the
microphone and storage permissions for voice accordingly. It is necessary to
turn on the phone's memory access to enable this feature. You can also turn
on/off this permission at any time through the relevant function settings of
your device. When you cancel this permission, we will no longer be able to
provide you with the corresponding services mentioned above.
2.3.4 Uploading dynamic, avatar and photo
When you upload avatar or photo, post news, including text, picture,
voice and short video, you need to turn on camera, recording, album and storage
permission accordingly. At the same time, you can also turn on/off the
permission at any time through the relevant function settings of your device.
When you cancel this permission, we can no longer provide you with the
corresponding services mentioned above. The dynamic photos, texts, videos,
comments and likes you upload will be stored on our servers, as storage is
necessary to enable this function. We store this information in an encrypted
form and you can delete it at any time. We will not make such dynamic
information available to the public or use it for purposes other than this
feature, unless you choose to do so or comply with relevant laws and
regulations.
Special Note: The information you publicly post may involve personal information
or even sensitive personal information of you or others, such as pictures
containing sensitive personal information that you choose to upload when you
post your news. Please consider more carefully whether to share or even
publicly share relevant information when using our services. We recommend that
you do not upload photos and other personal information of minors or other
minors in your household, and if you do, you are deemed to have consented to
our collection of the aforementioned personal information of minors that you
have uploaded.
2.3.5 Complaints, Feedback
When you initiate a complaint, grievance or inquiry with Hobiton, we may
require you to first provide your account information and match it with your
previous personal information to verify your user identity for your account and
system security. We may also ask for your name, cell phone number, email and
other contact information, and ID (sensitive personal information) in order to
contact you or help you resolve a problem. In addition, we collect information
about your communications with us (in the form of text/picture/audio/video/call
logs), and other information necessary to relate to your needs. If you refuse
to provide such information, we may not be able to provide you with timely
feedback on the outcome of your complaint, grievance or inquiry. When making a
complaint, grievance or inquiry, you may need to open the corresponding photo
album, camera, microphone to communicate with online customer service and
provide the appropriate materials. Of course, you can also turn on/off this
permission at any time through the relevant function settings of your device.
2.3.6 Payment function
When you open VIP membership service or purchase coins on Hobiton, you need
to use the payment function. During the payment process, Apple pay order number
(IOS) needs to be collected. The above information is necessary for us to
provide you with the information you need to purchase goods and/or services,
and we cannot obtain information about your personal property based solely on
this information, nor can we identify information about the identity of a
specific natural person.
2.3.7 Authentication
When you perform cell phone authentication, we will collect and store
your real name cell phone number for completing account registration; when you
perform real name authentication, you will need to provide your real name, ID
number and face information (face recognition) for further verification of the
authenticity of your information
2.3.8 Recommendations
Based on the information collected from you, we will conduct
comprehensive statistics and do feature and preference analysis through
algorithms, which will be used to make personalized recommendations to you,
display or push information about specific content that may be of interest to
you, or push special tips for specific features or services that are more
suitable for you.
We may collect search history, browsing
history, gift information, device information (OS version, phone model, device
network information, hardware serial number, device MAC address, unique device
identifier (IMEI, Android ID, UUID, IMSI)), who likes/shares/comments/interacts
with you when you use our products and/or services, your This information is
used to help us better understand how you access and use our products and/or
services, maintain and improve our products and/or services, or otherwise
respond to you. We collect and use this information in a de-identified manner,
and the data analysis only corresponds to specific codes that cannot be
directly associated with the user's identity and cannot and will never be
associated with your true identity.
2.3.9 If we obtain your information indirectly from a third party, we
will explicitly ask that third party in writing before collection to collect
personal information after having obtained your consent in accordance with the
law and inform you of the content of the information shared, and those
involving sensitive information need to be explicitly confirmed by you before
being provided to us for use, and require the third party to make a commitment
to the legality and compliance of the source of personal information, and if
the third party has If the third party has violated the law, we will explicitly
ask the other party to bear the corresponding legal responsibility; at the same
time, our professional security team will carry out security protection for
personal information (including classification of sensitive information, access
control of sensitive information use, encrypted storage of sensitive
information, etc.). We will use means and measures that are no less protective
than those we use for our own users' personal information to protect the
personal information we indirectly obtain.
2.3.10 To improve the security of your use of our products/services, to
protect your personal and property safety or that of other users or the public
from infringement, to better prevent security risks such as phishing sites,
fraud, network vulnerabilities, computer viruses, network attacks, network
intrusion, and to more accurately identify violations of laws and regulations
or Hobiton's relevant agreement rules, we may use or integrate your user
information, transaction information, device information (operating system
version, phone model, device network information, device hardware serial
number, device MAC address, unique device identifier (IMEI, Android ID, UUID,
IMSI)), phone privileges (to read phone status and identity), relevant web
logs, application installation lists, and information that our partners have
obtained your authorization or shared with us in accordance with the law (of
which (among others, we may collect MAC addresses, IMEI and other device
identifiers for risk verification during the background operation of the
application or in silent state) to comprehensively determine your account and
transaction risks, verify your identity, detect and prevent security incidents,
and take necessary recording, auditing, analysis and disposal measures in
accordance with the law.
2.3.11 You understand and agree that the products/services we provide may
require you to turn on your device information (OS version, phone model, device
network information, hardware serial number, device MAC address, unique device
identifier (IMEI, Android ID, UUID, IMSI), user clipboard), location
information, camera, photo album microphone, storage, and phone privileges
(reading phone status and identity) to enable the collection and use of
information covered by these privileges. You will be prompted by a pop-up when
you use the service to ask if you want to turn on the relevant permission. You
can check the status of these permissions in your device settings and decide
for yourself whether to turn them on or off at any time. Please note that by
turning on any of the permissions, you authorize us to collect and use the
relevant personal information to provide you with the corresponding services,
and by turning off any of the permissions, you cancel your authorization, and
we will no longer collect and use the relevant personal information based on
the corresponding permissions, and will not be able to provide you with the
services corresponding to the permissions. However, your decision to close the
permission will not affect the collection and use of information based on your
authorization.
2.3.12 HobitonAPP is not self-starting or associated with startup.
An itemized list of the information collected and used by each
product/service is provided in this policy
Annex I
III. How we use cookies and similar technologies
3.1 Cookies
Cookies are small data files called cookies that we store on your
computer or mobile device to ensure that the site works properly, to make your
visit easier, and to suggest content that may be of interest to you. cookies
typically contain an identifier, the site name, and some numbers and
characters. Cookies enable websites to store data such as your preferences.
3.2 Web beacons and pixel tags
In addition to cookies, we use other similar technologies such as web
beacons and pixel tags on our websites. For example, an email we send you may
contain a link to an address that links to content on our site, and if you
click on that link, we track that click to help us understand your product or
service preferences so that we can proactively improve our customer service
experience. A web beacon is typically a transparent image embedded in a website
or email. With the help of pixel tags in emails, we can tell if an email has
been opened. If you do not want your activity to be tracked in this way, you
can unsubscribe from our mailing list at any time.
3.3 Keeping products and services safe and efficient
If you refuse our use of cookies and similar technologies to collect and
use information about you, you may, provided that your browser has this
functionality, use your browser's settings to manage, (partially/fully) reject
cookies and/or similar technologies; or delete cookies and/or similar
technologies already stored on your computer, mobile device or other device, so
that we cannot track all or part of your personal information. For more
information on how to change your browser settings, please see the relevant
settings page for the browser you are using. You understand and acknowledge
that some of our products/services can only be achieved through the use of
cookies or similar technologies, and if you refuse to use or delete them, you
may not be able to use our relevant products and/or services normally or get
the best service experience through our products and/or services, which may
also affect your information protection and account security to a certain
extent.
3.4 SDK Technology
SDK technology is provided by third parties with whom we work, and we are
only aware of their requests for authorized access. The third party will need
to collect information from you and we will not have access to your information
unless the third party explicitly discloses to us the sensitive information to
be collected. The permissions required by the third party and the sensitive
information they explicitly disclose to us for collection are detailed in
Third Party SDK Information Collection Instructions
.
IV. How we protect your personal information
4.1 We use security measures that meet industry standards to protect the
personal information you provide against unauthorized access, public
disclosure, use, modification, damage or loss of data. We will use various
security measures within a reasonable level of security to safeguard the
information. For example, we may use encryption technology (e.g., SSL), anonymization
processes, and other means to protect your personal information. We have
established access control mechanisms to ensure that only authorized personnel
have access to personal information; from time to time, we conduct security and
privacy training courses to enhance our employees' awareness of the importance
of protecting personal information.
4.2 We enhance the security capabilities of the software installed on
your device through constantly improving technical means to prevent the leakage
of your personal information. For example, we will complete some information
encryption locally on your device for secure transmission; to prevent viruses,
Trojan horses or other malicious programs, websites will know the information
of the applications installed on your device or the information of running
processes.
4.3 We have established special management systems, personal information
protection security departments, processes and organizations to safeguard the
security of information. For example, we strictly limit the scope of people who
access information, require them to comply with confidentiality obligations,
and conduct audits.
4.4 In the event of a security incident such as leakage of personal
information, we will initiate an emergency plan to prevent the expansion of the
security incident and inform you by push notification, announcement, etc.
4.5 We will take all reasonably practicable measures to ensure that no
unrelated personal information is collected. We will only retain your personal
information for as long as is necessary to achieve the purposes described in
this policy, unless an extended retention period is required or permitted by
law.
4.6 The Internet is not an absolutely secure environment, so we strongly
recommend that you take proactive measures to protect the security of your
personal information, including but not limited to using complex passwords,
changing your password regularly, and not disclosing your account password and
other personal information to others. If you discover that your personal
information, especially your account or password, has been compromised, please
provide feedback immediately through Hobiton Online Customer Service so that we
can take appropriate measures based on your application.
4.7 The Internet environment is not 100% secure and we will do our best
to ensure or warrant the security of any information you send to us. In the
unfortunate event of a personal information security incident, we will, in
accordance with the requirements of laws and regulations, promptly inform you
of: the basic situation of the security incident and the possible impact, the
measures we have taken or will take to deal with it, the suggestions you can
independently prevent and reduce the risk, the remedial measures for you, etc.
We will promptly inform you of the event-related situation by email, letter,
telephone, push notification, etc. When it is difficult to inform the subject
of personal information one by one, we will take a reasonable and effective way
to issue an announcement.
At the same time, we will also take the initiative to report the disposal
of personal information security incidents in accordance with the requirements
of the regulatory authorities.
V. Your rights
We understand your concern about personal information, in order to make
it more convenient for you to access, correct, supplement and delete your
personal information, as well as to protect your right to withdraw your consent
to the use of personal information and to cancel your account, we have provided
you with the corresponding operational settings in the product design, and you
can refer to the following guidelines for operation. In addition, we have also
set up a feedback channel, and your comments will be dealt with in a timely manner.
5.1 Accessing, correcting and supplementing your personal information
To access, correct and supplement your basic information such as avatar,
my album, my news, basic information, basic conditions, and mate selection
conditions.
After logging in to your account, click on "Me" and follow the
instructions on the page to access, correct and add information.
5.2 Accessing and correcting your cell phone number
After logging in to your account, click on "Me", click on
"Mobile Phone Authentication", and then access and correct your
information.
5.3 Accessing your VIP membership and wallet
After logging in to your account, click on "Me" and follow the
instructions on the page to access your membership and wallet.
If you are unable to access, correct, or supplement
your personal information through the means described above, you may contact us
through the means set forth in this Privacy Policy under "Contact
Us". We will respond to you within 15 business days of receiving your
feedback.
In the event that you encounter difficulties in exercising the above
rights or otherwise may not be able to provide you with online
self-correction/correction services at this time, you have the right to correct
or amend incorrect or incomplete information after verification of your
identity and provided that the correction/correction does not affect the
objectivity and accuracy of the information, or in certain circumstances,
particularly in the case of data errors, through our published feedback and
error reporting You have the right to correct or amend your data by submitting
your request for correction/amendment to us through measures such as our
published feedback and error reporting, except where otherwise provided by law
or regulation. However, for security and identification reasons, you may not be
able to correct some of the initial registration information submitted during
registration.
5.4 Deletion of your personal information
For some of your personal information, you may also voluntarily delete
the information you provided through the function pages of the relevant
products and services provided by us.
5.5 Cancellation of your account
After logging in to your account, click on "Me", click on
"Settings", and then click on "Delete Account".
Note: When you cancel your account, we will delete or anonymize your
personal information.
5.6 Report a complaint
After logging in to your account, click on "Me", click on
"Settings", click on "Feedback", fill in the content and
submit.
5.7 Access to Privacy Policy
You can view it on the registration page, or after logging in to your
account, click "Me", click "Settings", click "About
Us", and click "Privacy Policy". Privacy Policy".
5.8 Withdrawal of your authorization of personal information
Some of the functions of the products and services we provide require
your permission to use the device (including: location, photo album, camera,
microphone, storage permission, phone permission (read phone status and
identity), depending on the actual functions obtained by the product), you can
revoke your authorization by closing some or all of the permissions in the
operating system of your mobile device itself. We will no longer collect
information related to these permissions. You may revoke your continued
authorization of all of your personal information at any time after
authorization has been granted, by canceling your account, as described in
Section 6.5. You understand that if you withdraw your authorization, we will
not be able to continue to provide you with the specific features and/or
services for which you have withdrawn your authorization. However, your
decision to withdraw your authorization will not affect the processing of
personal information previously carried out on the basis of your authorization.
VI. Contact Us
6.1 If you have any questions or inquiries or complaints about the
content of the Hobiton Privacy Policy or any privacy-related matters
encountered while using our Services, you may contact us in any of the
following ways.
(1) You may contact us by locating our online customer service on the
product features page on our platform or by submitting feedback online.
(2) You may contact us by sending an email ([email protected]) or
through online customer service.
6.2 We will reply to you as soon as possible after receiving your
comments and suggestions and within 15 days after verifying your user identity.
VII. How to update this policy
7.1 In order to provide you with better services, we may update the terms
of the Hobiton Privacy Policy in accordance with updates to our products and
relevant requirements of laws and regulations, and such updates form part of
the Hobiton Privacy Policy. We will not reduce your rights under this policy
without your express consent. If such updates result in a material reduction or
material change to your rights under this Hobiton Privacy Policy, we will
notify you by prominently alerting you or sending you a push message or
otherwise notifying you prior to the effective date of this Policy, and by
continuing to use our Services, you acknowledge that you have fully read,
understood and agreed to be bound by the revised Hobiton Privacy Policy.
7.2 Material changes include, but are not limited to.
(1) Significant changes to our service model. such as the purposes for
which personal information is processed, the types of personal information
processed, and the manner in which personal information is used.
(2) Significant changes in our ownership structure, organizational
structure, etc. Such as change of ownership caused by business restructuring,
bankruptcy and merger, etc.
(3) Changes in the primary recipients of personal information sharing,
transfer or public disclosure.
(4) Significant changes in your rights to participate in the handling of
personal information and the manner in which they are exercised.
(5) Change in
our responsible department, contact method and complaint channel for handling
personal information security.
(6) When the personal information security impact assessment report
indicates the existence of high risk.
Note: The updated version of Hobiton Privacy Policy is dated September 22,
2022 and will be effective on September 22, 2022. Between September 22, 2022 and
September 22, 2022, if you believe that the updated Privacy Policy is more
favorable to you, we agree to apply the new Privacy Policy content to both
parties.